EGUIDE:
After surveying near 500 European IT sector professionals, the jury is out on what companies across the continent will be spending on in 2021. We dive into what spend will be easier to justify, if budgets for IT companies are on the rise or fall and what the 2021 project rankings are for most in the new year.
PRESENTATION:
A look forward to the 12 months ahead for IT leaders and the key trends of the coming year - this presentation came from Spencer Izard, chief analyst in the enterprise advisory team at Ovum, discussing the major technology trends for this year.
WHITE PAPER:
This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future.
CASE STUDY:
Thanks to Billingplatform.com's highly configurable, cloud-based system, in just a few months, Express Virtual Meetings launched a fully functioning, automated, cloud-based Billing Management system that integrates seamlessly with their CRM application; Conferencing Bridges; and Payment Gateway providers. Read on to learn more.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WEBCAST:
This on-demand webcast investigates performance management and analytics tools that can help drive success in finance and risk management. Watch now to discover product updates, best practices, and more.
WEBCAST:
Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
WHITE PAPER:
This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.
WHITE PAPER:
In this white paper, learn about how a quarterly rolling planning process, along with a planning tool, can yield better business forecasting results.
WHITE PAPER:
In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
