Wireless Customer Relationship Management White Papers

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Unlocking the Power of Mobile Device Management
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Access this whitepaper to discover the latest MDM tools available from vendors, along with real-world advice to get the most from the solutions for your organization.
Posted: 23 Dec 2011 | Published: 23 Dec 2011

Dell, Inc. and Intel®

The New Business of Technology: Extend, Transact, and Optimize
sponsored by IBM
WHITE PAPER: New opportunities for engagement bring with them new requirements for IT workloads and system structures. This resource outlines a three-part approach for extending SOA principles to outside business engagements: extending applications, processes and services, transacting with integrity, scale and speed, and optimizing business operations.
Posted: 17 May 2013 | Published: 31 Jul 2012

IBM

Close the Omni-channel Customer Experience Gap
sponsored by IBM
WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
Posted: 20 Mar 2014 | Published: 31 Aug 2013

IBM

SAPinsider article - Meet the needs of the "Mobile Anywhere" generation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: How do you get started on a mobility project? Access this helpful resource to learn how mobile application services for SAP enable you to easily simplify your applications, extend them where necessary, and build new apps with preconfigured development and security frameworks.
Posted: 09 Oct 2013 | Published: 31 Mar 2012

Hewlett Packard Enterprise

Unified Self-Service: Delivering on the Value of Multi-Channel Customer Interactions
sponsored by Voxeo
WHITE PAPER: This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

Voxeo

ToughPad BiFold
sponsored by Insight and Panasonic
WHITE PAPER: A successful mobile workforce needs the right hardware coupled with the right software in order to increase productivity and operational efficiency. This exclusive resource examines a tablet solution that boasts features that can adapt to meet your needs along with the latest mobile operating system.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Insight and Panasonic

Make the Right Database Investment
sponsored by Sybase, an SAP company
WHITE PAPER: This paper compares the TCO of Oracle11g and Sybase ASE 15 databases, and demonstrates Sybase as the clear winner. Read this paper to learn why enterprises choose Sybase ASE on Linux for mission-critical applications that demand lightning-fast performance.
Posted: 19 Jun 2009 | Published: 19 Jun 2009

Sybase, an SAP company

A Rugged Notebook for Extreme Conditions
sponsored by DellEMC and Intel®
WHITE PAPER: This exclusive paper examines a rugged notebook solution that is built to endure even the roughest of field conditions.
Posted: 18 Jun 2014 | Published: 13 Jun 2014

DellEMC and Intel®

Enabling an Enterprise-Grade Mobile Workspace
sponsored by Citrix
WHITE PAPER: This informative paper examines what you organization needs to keep in mind when constructing a mobile strategy and also outlines how you can enable a mobile workspace allowing your employees to securely connect to the corporate network regardless of location or device.
Posted: 08 May 2014 | Published: 08 May 2014

Citrix

Increasing the ROI of Mobility
sponsored by Sybase, an SAP company
WHITE PAPER: Read this paper to learn that virtually every organization with a mobile workforce can benefit from Afaria. This powerful and proven technology that is capable of handling large data transfers to and from mobile devices is already delivering notable business benefits to many organizations.
Posted: 08 May 2009 | Published: 08 May 2009

Sybase, an SAP company